Summary Serves as a customer service representative in a call center and provides work order management support for staff/customers. Essential Duties and Responsibilities Answers the telephone, responds to customer emails and provides general assistance to customers. Reviews and promotes service requests submitted by customers. Provides clerical support; maintains files a

The Patient Service Representative Supervisor coordinates staffing and activities of Patient Service Support staff for CBM, Carle Outpatient MRI and Carle BroMenn Outpatient Center. Qualifications EDUCATIONAL REQUIREMENTS Associate's Degree in Related Field CERTIFICATION & LICENSURE REQUIREMENTS Certified Healthcare Access Associate (CHAA) within 2 years. EXPERIENCE REQUI

Responsible for researching, resolving, documenting, and responding to inquiries related to patient accounts from patients, insurance companies, attorneys, public agencies, internal departments, employers, and third party payers. Responsible for reviewing and calculating pre determinations and charge estimates. Assists patients with setting up payment arrangements. Proces

Patient Services Provides efficient, high quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 1.) Greets and accurately registers patients in EMR system verifying essential billing and demographic information. 2.) Coordin

Location Yorkville Status Part time Hours Mon thru Fri 8am 7 30pm w/rotating Sat/Sun 9am 4 00pm What you will need High School diploma or GED Preferred Associate degree in business or healthcare Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting Knowledge of health insurances, med

Prepares medication orders for inpatients. Prepares prescriptions for outpatients. Picks up orders and delivers medications to nursing units. Schedules intravenous admixture solutions according to the patient's medical record. Reports any variance from the record to a pharmacist. Answers the telephone according to hospital policy. Screens the call to determine if the call

Assists with training, progressive discipline, dismissals, performance appraisals, and employee relations. Schedule staff and allocate resources across hours of operation to maximize patient access satisfaction, provider productivity and efficiency, staff productivity, cost savings, and operational efficiencies. Ensure staff has access to necessary policies, procedures, t

What we offer you 401k with company match Pay range $60k to $75K Work remotely Monday Friday schedule with Weekend availability Paid time off Parental Leave Employee discount Professional development assistance Referral program Relocation assistance Tuition Assistance Opportunities for Advancement A comprehensive benefits package, including medical, dental, vision, compan