Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform that is designed to improve shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention, ShopperTrak, and Inventory Intelligence) drive customer experience improvements and enable retailers to build streamlined shopping experiences.

Want to learn more about Sensormatic Solutions? Find us here:
https://www.sensormatic.com/who-we-are

What you will do

This position is responsible for providing leadership to a global team, across four regions, focused on driving the successful delivery of our Professional Services business across all lines of business but predominantly in RFID Inventory Intelligence.

This position reports directly to the Sensormatic Retail, Senior Vice President of Operations and works closely with the regional sales leadership around the company as well as global functional support groups such as Engineering, Product Management and Finance.

Sensormatic is the leader in the Retail Industry Loss Prevention, Traffic, and Inventory/ RFID solutions, designed to maximize profitability through reduced shrink (loss) and accurate inventory management & tracking. Professional Services partners with our regional sales teams across all solutions, but with a primary emphasis on RFID solutions and the retail use cases they enable - inventory management, reduction of out of stock (OOS), supply chain traceability, RFID as loss prevention, etc. The leader of this team should be able to act as "player coach", with strong domain experience in RFID solutions/ use cases.

How you will do it

• Partner with regional sales team to build a strong funnel of Professional Services opportunities, drive consulting engagement to generate PS revenue, build a track record of converting PS engagement to meaningful regional sales revenue and margin.

• Provide leadership and guidance to the regional professional services teams as well as global support teams for pre-sales engineering, traffic and implementation services.

• Define global organizational design and processes to ensure profitable growth.Implement/ leverage best practices across the regions.

• Standardize, expand, and deploy service offerings to the regions based on growth potential, industry focus and profitability.

• Work with global and local operational leadership for best execution and gross margin expansion and G&A structure optimization.

• Implement IT platforms and service tools to ensure our professional workforce can work effectively.

• Implement customer satisfaction monitoring methods across all regions.

• Promote the organization of services at high business levels and develop partnerships and alliances with customers.

• Drive teamwork, culture, compliance, and integrity while developing employees to ensure succession to support team's future.

What we look for

• Strong communication and personal skills at all levels of a business.

• Ability to combine strategic and tactical imperatives.

• Ability to work in a matrix organization.

• A natural leader who puts time and energy into building top management talent.

• Effectively manage in a rapidly changing environment.

• International travel is required.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.