Patient Service Representative Lead
Oak Park, IL 
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Posted 18 days ago
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Job Description
Position Highlights:
  • Position: Patient Service Rep Lead
  • Location: Oak Park
  • Full Time
  • Hours: M-F 7a to 5:30p, with as needed weekend, on-call and 1-3 holidays/yr.
What you will need:
  • Required Education and/or Experience:
    • High School diploma or GED
    • Proficiency with computer programs
Preferred Education and/or Experience:
  • Associate degree in business or healthcare or minimum two year's revenue cycle experience or minimum three years of patient access experience
  • Knowledge of medical terminology, legal and technical aspects of patient access and third party insurances
Required license and/or certification:
  • A valid driver's license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
General Summary:Under general supervision and according to established policies and procedures, actively performs up to two of theResponsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions. Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system. Responsible for ensuring department standards are met and excellent customer service is provided. Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients. Performs the duties of a patient service representative.Benefits:
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

 

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Job Summary
Company
NorthShore University HealthSystem
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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