The Account Manager is responsible for the overall execution and implementation of all sold customer projects, revenue projections and project schedules. They are also responsible to manage customer relationships, be a conduit for other departments, be the voice of the customer internally and manage their team. The primary product line focus will be OptiFill, which is a high volume, prescription dispensing automation system. Our primary high volume solution, OptiFill™, processes more than 200 million prescriptions each year. While OptiFill hardware is a key component, the real genius behind your custom solution is our proprietary software. Known as PPS, it serves as “the brain” of any OptiFill system configuration, directing workflow through the system. PPS is the only scalable solution on the market with the flexibility to optimize both current volume demands and future growth.
Manages customer relationships including assisting other departments with inquires or outstanding issues.
Be the voice of the customer internally
Responsible for assigning projects to their team members and the overall project management of key accounts.
Perform administrative functions including: vacation requests, expense approvals, employee reviews and disciplinary issues. Responsible for recruiting and performance management of direct reports; ensures they are poised to meet the company objectives and goals; provides development opportunities, coaching and mentorship.
Manages the overall customer integration project, ensures projects remain on-time and on budget; performs ongoing project assessments, makes project revisions, and provides regular status updates to management.
Manages the financial aspects of the projects to include forecasting monthly revenue, managing the expense line, and develops business plans to achieve monthly, quarterly and annual revenue objectives.
Remains knowledgeable of all product and service offerings and understands how they work together.
Provides fiscal leadership and continuous quality improvement principles and processes to improve quality and minimize operational expenses.
Performs related duties as assigned.
Understanding and familiarity with server, network, and computer hardware concepts and functionality.
Excellent project management skills.
Develops a strong team through training and effective organizational development practices.
Ability to work independently with minimum supervision. Excellent organizational skills; ability to manage aggressive timelines and pay close attention to detail; analytical.
Ability to communicate effectively both orally and in writing; excellent presentation and group facilitation skills.
Ability to participate and drive major organizational change and operational initiatives.
Strong organizational skills; attention to detail and ability to meet deadlines.
Effective interpersonal skills, including high energy level, maturity, and creativity.
Excellent leadership, relationship building and teambuilding skills.
Ability to lead and energize multidiscipline work teams to learn and apply new skills and techniques to respond to business needs.
Excellent ability to train, develop, mentor and coach direct reports
Computer skills: Microsoft Office Suite (including Outlook, Visio, and Project), Share Point/OneSource.
Willingness to travel up to 50% of the time.
Education and Experience:
This position requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education. Previous experience with healthcare IT applications/integration experience and familiarity with healthcare IT nomenclature; certification in project management and/or degree in relevant technology field preferred; normally requires a minimum of four (4) years progressively responsible related experience, including at least two of (2) years of experience at a management level.
If you are smart, hardworking, have great ideas, and want to play a crucial role in the modern-era pharmaceutical industry, then join our team! ARxIUM offers a competitive salary and benefits package including a company match 401K and opportunity for personal and professional growth. In addition, you will be eligible to participate in the ARxIUM Employee Profit Sharing Bonus Plan, intended to give employees the opportunity to increase their earnings by contributing to the profitability of ARxIUM.
Please note that candidates need to be eligible to work in the U.S. now and in the future without ARxIUM sponsorship for an employment-based visa.
ARxIUM is an Equal Opportunity Employer – Disability and veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.
If you are a job seeker and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via e-mail. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed. The dedicated voicemail and e-mail options are reserved only for applicants needing accessibility assistance or an accommodation in order to apply for a job with us. Someone will get back to you within one business day.
To request an accommodation by telephone, leave a message at 1-847-808-2600.
To request an accommodation by e-mail, send a message to email@example.com
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.