The Department of Medical Social Sciences at Northwestern University Feinberg School of Medicine, is innovative, collegial, collaborative, inclusive and highly committed to team science. We are unique among other departments at Feinberg School of Medicine in that we are dedicated to leveraging the social sciences to develop and implement innovations to transform health an

Responsible for the operational and performance aspects of the Billing, Insurance Receivables and Cash application Departments. Drive compliance with laws, regulations, and guidelines across all functions. Coordinate activities in the patient financial services department to maximize cash flow through the efficient and compliance driven management of business operations.

Generates and audits monthly financial and statistical reports, variance analysis data, system benchmarking, and other calculations and reports developed to support Accounting, Finance, and other users. Prepares, communicates, and monitors operating and capital budgets. Inputs and audits budget spreadsheets. Responsibility for reporting from system may include General Led

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIPA

Performs and generates timely documentation of comprehensive financial assessment(s). Obtains insurance prior authorizations for high dollar medically necessary transplant evaluation, transplant, BTT VAD and DT VAD. Meets with patient during evaluation process to discuss transplant benefits, obtaining necessary information to determine areas of potential concern. Counsels