Job TitleService Center Support
Job Description SummaryClearly communicates the resolution of cases and emails to the submitter.
High school diploma or a General Equivalency Diploma (GED) required.
Associates or bachelor's degree in facilities management, building, business, finance, communications, or another related field preferred.
Minimum 3 years' experience in a help desk, or customer service based field.
Outstanding customer service skills required.
Must have a basic understanding of facility/building management.
Ability to operate general office equipment such as computer, copier, fax machine, scanner, projector, and multi-line telephone system.
Must possess excellent time management skills and be adaptable to change. Knowledge of teams, salesforce and outlook are preferred.
Ability to communicate verbally in one-on-one situations with management and co-workers; listen to others without interrupting and get clarification when needed.
Strong attention to detail and focus on quality and accuracy.
Exhibits dependability, including following instructions, responding to direction, and taking responsibility for own actionsCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.