Company Description

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

Job Description

We are seeking a skilled, versatile, and experienced Salesforce CPQ Developer to join our dynamic team. In this role, you will be responsible for configuring and customizing Salesforce CPQ solutions to optimize our quote-to-cash processes. As a key member of our technology team, you will collaborate with cross-functional teams to analyze business requirements and translate them into scalable and efficient Salesforce CPQ solutions.

Key Responsibilities:

• Collaborate with business analysts and stakeholders to gather requirements for CPQ Product builds.
• Design and implement Salesforce CPQ solutions, incorporating MDQ, attribute-based pricing, Discount Schedules, Advanced Approvals, and Price/Product Rule functionality.
• Customize and extend Salesforce CPQ functionality using Apex, Visualforce, LWC and JS other development tools to support requirements.
• Integrate Salesforce CPQ with other systems and applications, ensuring seamless data flow for configured quote-to-order scenarios.
• Provide technical expertise and support to resolve issues related to CPQ implementation, with a focus on pricing, approval, and calculation configurations and debugging.
• Develop and maintain comprehensive documentation for CPQ processes, pricing structures, approval workflows, rule execution order and discount setups.
• Stay updated on Salesforce CPQ best practices and new features to optimize system performance.
• Collaborate with cross-functional teams to ensure the successful integration of CPQ solutions with other Salesforce modules.

Requirements:

• Proven experience as a Salesforce CPQ Developer with a strong focus on MDQ, attribute-based pricing, advanced approvals.
• Strong proficiency in Salesforce development, including Apex, Visualforce, and Lightning Components.
• In-depth knowledge of Salesforce CPQ configuration and pricing processes, with expertise in MDQ, attribute-based pricing, SBAA, and CPQ SObject usage.
• Experience with Salesforce integration and third-party applications, emphasizing REST based integrations and comfort navigating APIs.
• Ability to troubleshoot and resolve technical issues related to CPQ implementation and ability to troubleshoot with end users.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Effective communication and collaboration skills, with the ability to work well in a team environment.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• Relevant Salesforce certifications (e.g., Salesforce Certified CPQ Specialist, Certified Admin, Developer I).

Additional Information

All positions at Press Ganey require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all of the following: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. By applying for a position with Press Ganey, you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Press Ganey's employment policies. You will be notified during the hiring process which checks are required for the position.

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $115,000 to $125,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

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