Department: NUL Acquisitions
Salary/Grade: NEX/10

Job Summary:

Under general supervision, performs specialized inventory management services at all of NUL's Evanston shelving locations. Staffs Access Services service desks. Performs material paging, reshelving and document scanning work.

Work Schedule: Monday-Friday 8:30am-5:00pm. 37.5 hours a week.

Working Conditions: Position involves physical activity of standing, walking, and bending/kneeling. Must be able to move and lift up to 30 pounds.

Please Note: The target budgeted minimum starting salary for this position is $21.96 hourly. Offers will be based on candidate experience and education, as well as equity within Northwestern University. This position is in a bargaining unit represented by the Service Employees International Union (SEIU), Local 73.

Specific Responsibilities:

Collections and Stacks Management:

• Assists in the hiring, training, and supervision of student assistants for shelving, shelf-reading, shifting projects, collection moves, and other stacks work in Main, Deering, Math, and Mudd Libraries. Provides backup to the Library Assistant 3 in assigning work to student workers. Coordinates with others to ensure that collection spaces are well-organized and that items are reshelved in a timely manner. Assists with preparing and revising department training manuals. Sorts, shelves and shelf-reads collections in Main, Deering, Math, and Mudd Libraries. Participates in shifting projects.

Collection Locations Logistics:

• Under the direction of the Resource Sharing and Collections Coordinator and the Oak Grove Operations Manager, will coordinate the relocation of collection materials to remote storage, i.e., Oak Grove. Assists with pulling items for transfer to Oak Grove Library Center, updates their records. Runs Alma reports to identify missing books and cataloging issues; performs searches and record maintenance to make them available.

Departmental Support Services:

• Assists with departmental duties including paging materials from shelving locations, updating item or patron records, media center support, and scanning print materials for course reserve, document delivery and interlibrary loan lending. Provides service desk staffing as well as service desk student worker backup and support. Provides basic interpretation of policies and procedures, explains and answers questions that may arise; recommends changes. Refers patrons to other library service points as needed.

Additional Responsibilities:

• Other duties as assigned.

Minimum Qualifications: (Education, experience, and any other certifications or clearances)

• A high school diploma, or the equivalent combination of education, training and experience from which comparable skills can be acquired.
• At least 2-years of experience in a library or equivalent environment.
• Significant customer service experience in a fast-paced library, retail, or similar environment.
• Demonstrates a learning aptitude for emerging technologies that apply to library services and operations.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Customer focus - Regularly monitors customer satisfaction; provides suggestions to improve quality for the customer.
• Multi-Tasking - Demonstrates ability to work on multiple projects simultaneously.
• Adaptability - Works effectively in an environment in which the parameters may change daily; adjusts behavior to meet the needs of different people and situations.
• Collegiality - Being helpful, respectful, approachable, and team oriented; builds strong relationships and a positive work environment.
• Problem solving - Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.
• Communication - Communicates effectively one-to-one, in small groups and in public speaking contexts; writes precise, well-organized emails, letters, proposals while using appropriate vocabulary & grammar.
• Collaboration - Facilitates open and effective communication, cooperation, and teamwork within and outside of one's own team; respects the needs and contributions of others.
• Efficiency/Dependability - Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
• Initiative - Exhibits energy and desire to achieve; sets ambitious goals and acts decisively; takes action that no one has requested to improve or enhance job results and avoid problems.
• Judgment - Demonstrates logic, rationality, and objectivity; shows common sense; uses all available information to make educated decisions.

Preferred Qualifications: (Education and experience)

• College degree preferred.
• Familiarity with the Alma library services platform's fulfillment and user management areas, Ares course reserves management software, and ILLiad interlibrary loan management software.
• Experience with Microsoft Office and other productivity software packages.
• Ability to work independently with minimal supervision.
• Ability to handle multiple tasks and deadlines.
• Excellent interpersonal, communication, and organizational skills.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

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