The Accounts Receivable Associate position is responsible for entering payments, resolving customer inquiries and payment problems, reviewing and sending aging reports to customers, updating customer files, answering the phones and greeting customers

Responsible for entering payments.
• Prepare and deposit incoming checks. Enter payments (checks, cash, EFT, etc.) in SAP and resolve customer inquiries.
• Research and resolve payment discrepancies.
• Contact suppliers and customers regarding short/over payment issues.
• Responds to customer and suppler inquiries by researching problems.
• Review aging report monthly and work closely with co-workers to resolve any A/R balances.
• Process and send monthly statement reports to customers and suppliers and follow up on any payment issues.
  • Process credit memos.
• Set up new customers in SAP. Update any name/address changes.
• Other duties, as assigned by the jobholder's supervisor, may also be required.

• High School Diploma or equivalent, college preferred
• 1-2 years prior accounts receivable experience strongly preferred
• Basic PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications:

• Experience with SAP or similar enterprise wide system
• Ability to understand accounts payable processing in an SAP environment
• Excellent numeric aptitude
• Prior accounts receivable experience

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone

Competencies:

• Accountable for meeting own targets, work is reviewed periodically.
• Problems encountered will be defined, repetitive, and routine with a solution readily available.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.