JOB DIMENSIONS
- Creates, develops, implements, and conducts training and development programs for employees.
ACTIVITIES
Duties:
- Assesses and coordinate training and development needs through surveys, interviews, focus groups, communication with managers, performance reviews, development plans, to meet the longer term strategies of the business.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
- Develops unique training programs to fulfill workers' specific needs to maintain or improve job skills.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Report and track all training initiatives to employees quarterly and annually to corporate office.
- Assesses training materials prepared by instructors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge of the latest trends in training and development and needs of the business.
- Maintains records and reports of expenses.
- May select and assign instructors to conduct specific training and development.
- Performs other related duties as required.
SKILLS AND ABILITIES
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development.
- Extremely proficient with Microsoft Office Suite and related program software.
- Travel up to 20% to other locations.
QUALIFICATIONS/EXPERIENCE REQUIRED
- Bachelor's degree in Human Resources, Training and Development, or a related field required or working experience equivalent.
- At least two years of training experience required.