The Surgical Inventory Technician will be responsible for requisitioning, maintaining and distributing routine and special-order surgical supplies for the Ambulatory Surgery Center. Responsible for researching and communicating substitutes for backordered supplies.

Job Relationships

Reports to Manager, ASC Supply Chain Operations

Principal Responsibilities

• Answers phone requests with the ability to understand the nature of said requests. Can offer alternative products if needed or can assist in locating unavailable products, and/or substitute from another source.
• Follows up on orders to ensure that materials are shipped and delivered on promised dates.
• Contacts vendors to follow up on backorders and discrepancies.
• Works with vendors to ensure Proof of Delivery is provided when requested and process product returns for exchange or credit.
• Consistently notifies surgery staff of departmental stock orders & backorder releases. Assures timely, accurate delivery according to established schedule.
• Performs requisitioning, distributing, and maintaining inventory of routine inventory and special-order surgical supplies.
• Review Surgery scheduled procedures to ensure supplies quantities are available.
• Participates in physical inventories, assuring accurate counts. Keeps the work area clean & neat. Boxes & packing materials removed.
• Completes special projects as assigned by leadership.
• Must function as a Material Management Clerk when the need arises, receiving, replenishment and physical inventory.
• Develop successful relationships with suppliers, distributors and manufacturers while ensuring that the required products are always in stock.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• High school diploma or equivalent required.
• Two years medical inventory experience required preferably in an operating room environment.
• Business operations, financial management, materials management, and/or purchasing experience required.

Knowledge, Skills, and Abilities

• Experience in using Oracle or PeopleSoft is an advantage.
• Skilled communicator and good negotiator.
• Working knowledge of medical supplies.
• Possess strong computer skills, especially Microsoft Outlook, Excel, and applications for inventory.
• Must possess manual dexterity to use keyboard, cell phone and printers.
• Must maintain professional behavior.
• Must have the ability to control emotions and maintain composure under stress, using tact and good judgment.
• Must be capable of pushing, pulling, stooping, bending, and lifting.
• Must be able to stand and/or sit for long periods of time.
• Must be able to adjust to various personalities and situations.

Working Environment

• Fast paced office environment.
• Bending, stretching, and lifting are required.
• Must wear scrubs and enter sterile environments.
• Requires sitting and standing for periods of time working in an office environment.
• Regularly communicates utilizing computer and telephone equipment.

PHI/Privacy Level

HIPAA4