Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry client

Demonstrates technical knowledge of various user systems and the ability to set up accounts for accessing these systems. First point of technical contact for all new employees. Expected to be a good ambassador between IT and new employees. Deploys new computers and uses software management tools to deploy applications. Tracks accounts and access in appropriate systems for

Monitor security events and incidents, promptly investigate, and respond to security alerts. Analyze data from information security technology sources that indicate a security event or incident, escalating security alerts as necessary. Conduct regular security assessments and audits to identify vulnerabilities, weaknesses, and potential threats to Uniti systems and networ

The Enterprise Account Executive is expected to primarily cultivate new SMB Enterprise relationships across multiple verticals in order to develop and close new revenue opportunities on behalf of the Company. There may be existing accounts in the region that are assigned to this role as well. Essential Duties & Responsibilities Identify, qualify, develop, and close sales

The Enterprise Account Executive is expected to primarily cultivate new SMB Enterprise relationships across multiple verticals in order to develop and close new revenue opportunities on behalf of the Company. There may be existing accounts in the region that are assigned to this role as well. Essential Duties & Responsibilities Identify, qualify, develop, and close sales

The Customer Service Network Operations Center (NOC) Technician will be responsible for customer service calls and basic helpdesk level troubleshooting while maintaining professionalism over the phone. Essential Duties & Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Follow communication "scripts" when handling different topics. Re

An Asset Protection Specialist (Locator) is responsible for the correct, safe and efficient identifying, locating and protecting of underground network facilities. Locators work from a company vehicle utilizing a laptop and smartphone to ensure clear and complete network identification for the excavator or property owner. Essential Duties & Responsibilities Thoroughly sea

The primary responsibility of the Splicer is the preparation and splicing of fiber optic cables in both outdoor and indoor environments. The position requires a good working knowledge of telecommunication infrastructure; familiarity with fiber optic cable and splice enclosures; ability to use fusion splicing equipment and an OTDR; Ability to read, create and maintain spli