CoSolutions is currently hiring for a NetOps Specialist at our New Orleans, LA location. Be an integral part of an enterprise wide team on a contract that provides full lifecycle support to the Navy's worldwide secure and classified networks. NOTE This is a 100% on site position with no ability for remote/virtual work due to the sensitive nature of the work and collaborat

Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues. Work within the DevSecOps methodology to plan and support implementation of new technologies. Prepare recommendations for resolutions to NetOps challen

Receive, investigate and resolve customer inquiries originating from phone, e fax, email, chat, and other communications channels. Provide courteous and timely customer service as required based on customer request. Research solutions to customer issues and/or escalate issues to next level as required. Open new end user tickets; document interactions and problem resolutio

Provide AV system architectural/engineering drawings for all system changes and new systems. Update system architectural/engineering drawings for all systems. Maintain all system architecture related products created or updated. Support other documentation requirements BOM, configuration management, HW/SW lists and other technical documentation. Prepares and/or assists in

Perform on site audiovisual equipment installation for our clients, including low voltage wiring, trim out, equipment rack setup, plasma/LCD, projectors and projection systems, media rooms, audio hardware and speakers, control systems, and some programming based on experience. Perform cable pull paths, diagnosis structural/room interior for efficient and optimum installat

include Lead planning, analysis, design, development, integration, and testing of software used for testing, instruction, management, development, or maintenance of the range and course material. Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Write programs and scripts in a variety of computer